Shipping & Delivery

How long will it take to receive my order?

Shipping typically takes between 1-4 weeks depending on the destination. Please note that shipping times may vary due to factors such as customs clearance or holiday periods.

Do you offer expedited shipping?

We currently do not offer expedited shipping. Our standard shipping time is between 1-4 weeks.

Can I track my order?

Yes, you will receive a tracking number once your order has shipped. You can use this to track your order on the carrier’s website.

What should I do if my order doesn’t arrive within the estimated time?

If your order doesn’t arrive within the estimated time frame, please contact us. We will investigate the issue and provide updates on the status of your shipment.

Can I change my shipping address after placing an order?

If your order hasn’t been processed yet, you can contact us to update your shipping address. However, once the order has been shipped, we cannot make any changes.

Why does shipping take 1-4 weeks?

Our items are shipped directly from our suppliers, which helps us keep costs low and pass those savings on to you. Delivery times vary depending on your location and customs processing.

Do you ship internationally?

Yes, we ship to most countries worldwide! Please note that shipping times and fees may vary depending on your location.

Are there any additional fees, like customs or import duties?

Depending on your country, customs or import duties may apply. These charges are not included in our pricing and are the buyer’s responsibility.

How do I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package.

What happens if my package is lost or stolen?

If your package is lost or stolen, please contact us immediately. We will assist in filing a claim with the carrier and work to resolve the issue as quickly as possible.

Can I cancel my order after it’s placed?

Orders can only be canceled if they haven’t been processed or shipped yet. Please contact us as soon as possible if you need to cancel.

What should I do if I received the wrong item?

If you received the wrong item, please contact us with your order number and a photo of the item you received. We’ll send the correct item or issue a refund promptly.

Do you offer free shipping?

We offer free shipping on select products or during promotional periods. Check the product page or our homepage for ongoing offers.

Why haven’t I received my order confirmation email?

Sometimes order confirmation emails end up in spam or junk folders. If you don’t see it there, please contact us to ensure your email address was entered correctly.