Return & Refund

What is your return policy?

We accept returns within 30 days of delivery for unused and undamaged items in their original packaging. Please contact our support team to initiate a return.

How can I request a refund?

To request a refund, please email our customer support team with your order number and a brief explanation of the issue. Once approved, the refund will be processed within 5-7 business days.

Do I need to pay for return shipping?

Customers are responsible for the cost of return shipping unless the item arrived damaged or was incorrect.

Can I exchange an item?

Currently, we do not offer exchanges. If you would like a different item, you can return the original item and place a new order.

What if my item arrives damaged or defective?

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage. We will send a replacement or issue a full refund.

Are all items eligible for return?

Some items, such as final sale or personalized products, are not eligible for return. Please review the product description for details.

How long does it take to process a refund?

Refunds are typically processed within 5-7 business days after we receive and inspect the returned item.

What should I do if I haven’t received my refund yet?

If you haven’t received your refund after 7 business days, check with your bank or credit card provider as it may take additional time to post. If the issue persists, contact us for assistance.